Privacy policy.
Contact details
Name: Kate Lloyd. Address: FAO Kate Lloyd Physiotherapy, Oxona Healthcare, 19 Watson’s Walk, St Albans, Hertfordshire, AL1 1PD E-mail: info@katelloydphysio.co.uk Website: www.katelloydphysio.co.uk
The type of personal information we collect.
We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name, date of birth, and contact details). Personal information and medical history for clinical use. This website (www.katelloydphysio.co.uk) uses cookies and similar technologies, which are small files or pieces of text that download to a device when visitor accesses a website or app. For information about viewing the cookies dropped on you device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allows Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, but only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity and other data. This website (katelloydphysio.co.uk) is hosted by squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network & device, web pages you visited prior to coming to this website, web pages you view while on this website, your IP address. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form. Further information regarding functional and required cookies can be requested.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons: To enable the provision of services. To enable functioning of the website katelloydphysio.co.uk. We may receive personal information indirectly, from the following sources in the following scenarios: Referrals for the purpose of providing physiotherapy assessment and treatment. We use the information that you have given us in order to provide physiotherapy services. Accessing the website www.katelloydphysio.co.uk. We may share this information with: Regulatory bodies to enable us to comply with the law and to assist fraud protection. Care providers with explicit consent. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 1)Your consent. You are able to remove your consent at any time. You can do this by contacting info@katelloydphysio.co.uk 2) We have a legitimate interest.
How we store your personal information
Your information is securely stored electronically. Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to relevant legal obligation or based on the Users’ consent. Once the retention period expires, personal data shall be deleted.
Your data protection rights
Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@katelloydphysio.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@katelloydphysio.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk